Tag: client-relations
All the articles with the tag "client-relations".
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Clients Don't Pay Lawyers for Answers. They Pay for Certainty.
AI can produce a legal analysis in twenty seconds. It cannot produce the feeling of having been correctly held through an uncertain moment by someone who actually knows what they're doing. That feeling is what clients are buying.
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My Client Asked an AI About His Case. The AI Told Him What He Wanted to Hear.
The real danger of AI in legal work isn't hallucination. It's that the model agrees with whoever asked the question—and most clients don't know how to ask.